Privacy Policy

Effective Date: July 8, 2026

Central Avenue Transportation Services, LLC ("Central Avenue," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect information including:

• Name

• Phone number

• Email address

• Organization or school name

• Transportation reservation details

• Billing information when applicable

This information is used solely to provide transportation services, customer support, scheduling, billing, and operational communications.

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Central Avenue Transportation Services related to:

• Route and trip updates

• Driver arrival notifications

• Scheduling information

• Dispatch communications

• Service reminders

• Timesheet reminders (employees)

• Operational notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

Privacy Commitment

Mobile phone information will not be shared or sold to third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or trade your personal information. Information is used only to operate our transportation services and fulfill our contractual and legal obligations.

Information Sharing

We may share information only when necessary to:

• Provide requested transportation services

• Comply with legal obligations

• Protect the safety of passengers, employees, and the public

• Work with trusted service providers who assist in operating our business under appropriate confidentiality obligations

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Central Avenue Transportation Services, LLC

Email: dispatch@centralavenuebusservice.com

Phone: (202) 556-0364